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A Store That's Right For Milngavie      Download latest full text »

1. A store that's right for Milngavie, whilst remaining a local store, could accommodate a small increase in size.

The present store is popular with its customers because they can quickly and conveniently complete their shopping. Data from the Streets UK Survey commissioned by Tesco showed that most local shoppers (from Milngavie, Bearsden and Strathblane) do not want an expanded store, both for such reasons of convenience and also because of the economic, traffic and visual impacts. See box at right. A compromise would be an expansion in floor-space of no more than 25% to allow, for example, for wider aisles.

(With 10,221 sqm floorspace, roughly double the existing store, the refused first proposal would have been one of the largest in the UK, totally inappropriate for a small town such as Milngavie and especially for this sensitive site. The average size of an 'Extra' store is 6,608 sqm and most are located in retail parks).

Return to description of the community-consensus Tesco »

Should Tesco's store be expanded?

Views of local shoppers

Tesco commissioned a survey of shoppers at its store and car-park on Wednesday 20th and Saturday 23rd October 2010. 100 shoppers were interviewed on each day.

Question 5 was: 'Can I ask if you are in favour of store expansion?'

Overall, twice as many were against expansion as for it.

On the second day postcodes of almost all customers interviewed were collected. This allowed WLM to analyse views of shoppers from the local area.

Customers from Milngavie, Bearsden and Strathblane overwhelmingly did not want the store expanded. Three times as many were against expansion as in favour

See Tesco's report on the survey » Since it didn't give the answer they wanted, they avoid reference to question 5!